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Keeping your frontline managers in control of their remote teams

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Working from home means your frontline managers are practically flying blind.

Without  the right tools, how can they know which team members are falling behind, who needs coaching, or who's already checked out?

During this webinar we will showcase tools and best practices that will help your first line managers gain back control. Luke Jamieson, CX and EX thought leader, and Dalit Sadeh, Centrical’s VP Enterprise solutions will share how to:

  • Serve performance insights your team leads can act on
  • Create micro-coaching cadences backed by data
  • Build easy, open lines of communication for remote teams
  • Improve governance and resilience across your workforce

About the speaker

Luke Jamieson, is the founder and CEO of Playfulli and is an expert in helping organisations use motivational tools to define purpose, increase employee experience, diversity, positive cultures and deliver sustainable progress. His approaches have attracted many coveted awards and his enthusiasm for CX and EX has helped shape some of Australia’s largest organisations customer and employee experience programs. Most recently Luke has received global recognition for his thought leadership, being named in the Top 150 Global Customer Experience Thought Leaders by Survey Sensum in 2020 and Top 25 CX Influencers by Panviva.


About Centrical

Centrical employee engagement, training and performance management solutions help thousands of employees worldwide meet and exceed their goals daily. It does this by blending personalized microlearning with advanced gamification and real-time performance management. Centrical’s platform produces improvements like 40% faster onboarding, a 3.5X improvement in learning engagement, and 12% improvement in employee productivity. It can be easily integrated with all leading enterprise systems.

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