March 26th, at 1 PM ET.- Recording now available
Due to the COVID-19 situation we see many companies worldwide required to rapidly transition much of their workforce to a remote work model. This new situation creates challenges for both managers and employees.
Join this session to learn how to:
Dr. Eyal Ronen - Organizational Psychologist, earned his PhD. at the Illinois Institute of Technology. He is an award-winning professor and the Co-founder of Sensemakers, an international firm specializing in organizational strategy. Dr. Ronen is a frequent speaker at the Association of Talent Development, EO Unlimited and the Association for Creditor Rights. His education, research, professional experience, and personal life-story all helped him to support the growth of hundreds of companies through the practical application of psychology at work, in all 5 continents, for the past 20 years.
Dee Nilles - Dee is a recognized industry leader in call center and operations management. With over 20 years of experience, in Microsoft and multipe organizations she has acquired a deep understanding of call center operations. She has been successful in developing, optimizing and improving operational performance in call centers around the world. She specializes in call center management, quality, customer experience operations, vendor management, and strategic planning.